More Testimonials

Please read the testimonials of some of our customers below. If we have done work for you that you would like to share about, we’d love to hear from you. Please email us at

Below is a customer review from our Google business page. CLICK HERE to review us on Google.

We experienced minor flooding in our basement from our a/c unit in our basement during the 4th of July weekend. We were in a pickle since we had company coming over and couldn’t use our A/C. We had another company com over before Northeast and they told us we needed a whole new A/C unit which would cost us $3000. This didn’t sound right to me since the unit is relatively new. So we decided to give Northeast a call primarily because we had one of their nifty refrigerator magnets sent to use in the mail. We were happy to know that Erik, the owner, would be coming to look at our A/C. I told Erik that we were looking for a quote on a new A/C unit because the other repairman said we needed one. This didn’t sound right to Erik and he re-inspected the unit to come and find our pump was broken. He fixed it in a jiff and saved us thousands of dollars in the process. We are new to the neighborhood and it is very reassuring to know we have a heat and A/C company that we can trust and rely on going forward. We would highly recommend Northeast Heating & Cooling to friends and family.”

Below is a customer review from our Yelp business page. CLICK HERE to review us on Yelp.

I’ve been meaning to write this review for months and have simply procrastinated far too long. Rich and Eric, the owners of Northeast, are simply the best HVAC contractors I’ve used. We built a new barn with apartment about ten years ago and used another HVAC contractor who failed us completely. The system never operated correctly and, despite numerous telephone calls and other communications, that company never managed to resolve our many issues. After a few years of struggling with various HVAC “experts,” we found Northeast and they immediately identified the problems and resolved them completely. I also use Northeast for my own home and have recommended them to neighbors and friends who need expert help resolving HVAC issues. Besides their knowledge and skill (which are considerable), Rich and Eric are genuinely nice guys who handle even the craziest situations with good humor and true caring. If you need someone who truly understands heating and cooling and is honest and trustworthy, Northeast is your company.”

-by Irene T. in Newburyport, MA

Below is a customer review from our Facebook business page. CLICK HERE to review us on Facebook.

Looking at the arctic forecast this week, I'm happy to have a working furnace. Thank you for the prompt service."

-by Mike C.